Consumer Reports' 2018 Top Picks

The Consumer Reports vehicle ratings are out for 2018, find out which models scored the highest in nine categories.

New Ratings Target Backing Crashes - IIHS News

Rear crash prevention ratings aim to reduce parking lot collisions

ARLINGTON, Va. — Parking crashes usually don’t result in serious injuries, but repair costs can quickly mount, along with the hassle of going without the family vehicle while waiting for the body shop to finish work. The Insurance Institute for Highway Safety has launched a rear crash prevention ratings program to help consumers identify models with the technology that can prevent or mitigate low-speed backing crashes. Two systems earn the highest rating of superior, and four earn the second-highest rating of advanced.

Autos Tips: Jump-Starting Your Car | Consumer Reports

Dead car battery? No need to worry. Follow these steps to find out how to safely jump-start a car and help a motorist in need.

Collision Repair Process: What You Need to Know

If you are involved in any kind of car accident or collision, the process of getting your car repaired and back in working order can be a hassle. From insurance adjusters to finding alternative transportation and reviewing estimates, many people feel overwhelmed by the whole ordeal. When you work with a reputable collision repair shop, they will walk you through the process so that you feel comfortable and secure knowing that your vehicle will be expertly repaired for a fair price.

When you take your vehicle to a collision repair shop, the first thing that the technician will do is visually inspect the car and fill out an estimate. This inspection will not only give you a price for the repairs but will also determine how much time the repair process may take. Keep in mind that there may be hidden damage that is virtually undetectable until the vehicle is disassembled. Once all of the damage is identified, an official report will be created and serves as the blueprint for restoring your vehicle to its pre-accident condition.

Once the estimate is complete and approved by you and your insurance company, the vehicle repair process can begin. Your vehicle then enters the metal shop and is disassembled to identify any additional damage. If there is frame damage, the repair shop should have specialized machinery that is able to verify and record the condition of your frame repair. It is at this point that your vehicle is restored to factory specifications. The technicians repairs or replace any panels and the vehicle is primed and prepared to go the paint shop.

The goal of the paint department is to restore your vehicle to its factory finish and correct color match. With proper preparation, including priming, sanding, and sealing, your vehicle paint will look as beautiful as it did when you first drove it off of the lot. If you only need one or two areas repainted, the technician should be able to closely match the paint to the original so that the repaired area is virtually unnoticeable.

Once the painting process is complete, your car will be reassembled. All trim pieces and decals will be added at this point. If there was glass damage, it will be repaired or replaced. Your tires and wheel alignment will be inspected and adjusted if needed.

Your vehicle will be thoroughly inspected to ensure that every bit of damage has been fixed properly and the vehicle has been reassembled correctly. The interior and exterior will be detailed to be sure that all dust and debris has been washed away. Your new paint will be polished for extra shine. It will be given a road test to make sure that it runs well and is restored to its pre-accident condition.

The collision repair technician should be in contact with you and the insurance company if any issues or problems occur during the collision repair process. Be sure to inspect your vehicle thoroughly and feel free to ask your technician any questions you may have. They are usually more than willing to help customers with insurance issues or anything else that may trouble them.

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Show Your Car (and Significant Other) Some Love this Valentine's Day

Valentine’s Day is here, but don’t worry, Cars.com has you covered. Matt Schmitz goes over displays of automotive affection to recommend that won’t require much planning or prep time in this week’s segment of Driving Smart.

12 Best Family Cars of 2018 - Kelley Blue Book

Every year Kelley Blue Book assembles a list of the top family cars. We analyze road manners, safety, cargo space, child seat readiness, general usability and, of course, value to identify superior SUVs and minivans ideally suited for family duty. The result is an elite list of 12 parent-approved vehicles, concisely compiled in this video.

What to Look For in Auto Body Repair Shops

For most drivers, getting their vehicle repaired can often be a stressful time. When many people think of auto repair shops, they often think of scoundrels who will try to milk them for as much money as they can. Fortunately, good and honest auto body repair shops are easy to find. You just have to know what to look for and what questions to ask when researching auto shops.

The following are a number of tips on what to look for in an auto body repair shop:

1. One place to search for information about an auto repair shop is to check online. The internet is a great source of finding the history of an auto repair shop. You can go to such sites as the Better Business Bureau, a consumer report site, and Angie's list, to see if there is a history of complaints. As well, you can also find reviews of auto repair shops written by customers.

2. Before you have a problem with your vehicle, visit a number of auto repair shops to assess the shop. Look for cleanliness, proper lighting that allows mechanics to see small dents and such, and if the mechanics have licenses and certifications. Do you see any special awards? Does the equipment look current and well maintained? As well, you can talk to the employees to assess their professionalism.

3. When you are at an auto shop, look at the vehicles that they have worked on. Are there good paint jobs? Are all the panels aligned correctly? You should talk to the mechanics to find out what they do if you are unhappy with the repair work. Will the mechanic repair a problem they did not fix the first time at no charge? Or, will there be extra fees? How long is the warranty? How long will it take for the repairs to be completed? Ask about their fees and if they get quality parts.

After you have your car returned from repair, make sure you exam it right away to make sure repair was done and look for anything unusual or does not seem right. If you do find something wrong, take it back to the auto repair shop right away. Take the car for a test drive to listen for any unusual sounds or something not working properly. As well, before the mechanic starts working on your vehicle, make sure they know how much you are willing to pay and if they find something else that is wrong, they should call you to tell you and how much it will cost to fix.

There are many honest and professional auto shops out there. The key to finding the best auto repair shop that meets your needs is to do your research, ask the right questions, and always get a price quote before the mechanic starts working on your vehicle. Choosing a good auto body repair shop will save you a lot of headaches and money, and you will have peace of mind knowing you are getting a good repair.

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Car Parts Basics: the Alternator | Allstate Insurance

Your car's alternator is an important part of its mechanical operation, but do you know what it does? The Humble Mechanic explains the role your alternator plays and how it might fail.

Collision Repair: How Much Damage Is Too Much?

From minor bumps to high-speed crashes, most car accidents result in damages that require the expertise of an auto body repair shop. Collision repair isn't always simple. Even minor accidents can cause auto body damage that is expensive and timely to repair. The type of impact and the style of the damaged car both play a role in determining how much damage has occurred.

Determining a Total Loss

Many drivers think that there's no hope if their insurance company says that their car is 'totaled.' A car that is totaled is not necessarily unrepairable though. The extent of the damage has very little to do with whether or not an insurance company declares a total loss. Instead, the decision is based on the costof the collision repair in comparison to the fair market value of the car. If repairing the auto body damage will cost more than the car is worth, it is said to be totaled.

Structural Damage

Correcting damage to a vehicle's frame is one of the most expensive types of collision repair, but undoing structural damage is not impossible. A knowledgeable auto body repair shop will generally inspect a wrecked vehicle for misalignment before anything else. If the car doesn't meet the exact measurements of the manufacturer, advanced machines are used to pull the frame back to its original specifications.

Rear End Collisions

Depending on the speed, a car that is rear ended can suffer quite a bit of damage. Structural damage is not uncommon after a powerful rear collision. The amount of damage will also depend on the car. In a recent IIHS study, a low-speed rear end collision in a compact car with a poorly designed bumper can result in more than $3,500 in auto body damage. On the other hand, a car with dent-resistant plastic body panels can often be repaired for less than $200.

Frontal Impacts

Front-end collision repair is often more extensive than rear end damage. At higher speeds, a head-on collision can cause damage to the front bumper, the hood, the windshield, and the quarter panels. If the damage is minor, the auto body technician may choose to repair the panels rather than replace them. Unless the parts are pre-painted, the body shop will also have to match the paint color and re-spray each panel before reassembling the car.

Rollovers

A car that rolls over generally has much more auto body damage than a vehicle involved in a frontal or rear end crash. Damage to the frame is usually inevitable in a rollover. There is a possibility that every piece of the car has suffered at least minor body damage. The decision to repair a vehicle that has rolled over should be made carefully. Extensive damage like this could require additional mechanical work, as well.

Whether auto body damage appears to be major or minor, an experienced collision repair specialist should examine the car for unseen damage. Accidents can cause cosmetic damage that is fairly easy to repair, as well as frame damage or mechanical troubles that are much more costly to fix. Almost any type of collision damage can be repaired, but sometimes it is more cost efficient to scrap the vehicle.

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